Which aspect is NOT a consideration when configuring supply chain scenarios in IBP?

In the context of configuring supply chain scenarios in SAP Integrated Business Planning (IBP), the primary focus is on factors that directly influence supply chain performance and decision-making processes. As such, the number of customer complaints is not typically a primary consideration when setting up supply chain scenarios.

When configuring these scenarios, factors like the dependency on demand signal quality, expected lead times for procurement, and customer service level targets play crucial roles. Demand signal quality is fundamental to ensuring that supply plans align with real customer demand, while expected lead times are necessary for effectively managing procurement processes to meet production schedules and customer needs. Customer service level targets are critical as they determine the desired levels of service that the supply chain must achieve, influencing inventory levels, production rates, and delivery schedules.

In summary, while customer complaints may indicate areas for improvement or highlight dissatisfaction in service delivery, they do not directly inform the structural or operational configuration of supply chain scenarios like the other options do.